Terms of Use

Terms of Use

eOmistaja.fi and Goods Network Oy respect your privacy.

The users' individually identified personal data is stored in the register. In addition to the above-mentioned identification data, the site administrator, Goods Network Oy, collects information about user activities on the eOmistaja.fi site.

The following information is stored in the service-specific register for events: the type of event (registration for the service, registration of identifiers, reporting a find, or sending a message), and information about activated identifier ID codes. We use cookie functions on our site. Cookies enable the service to recognize users visiting the site, facilitate logging in, and enable the compilation of aggregate information about visitors. With cookies, we can provide information and services tailored to the individual needs of users.

If, as a user visiting our site, you do not want us to obtain the above information through cookies, you can disable cookies through your browser settings. Please note, however, that cookies may be necessary for the proper functioning of our maintained pages and the service we provide.

REGISTER DESCRIPTION

Data protection includes a register description in accordance with section 10 of the Personal Data Act.

Register name: eOmistaja.fi customer register

Register holder: Goods Network Oy, business ID: 2831482-9, Register responsible: Goods Network Oy

Basis for keeping the register: Customer relationship / Consent

Purpose and content of the register:

The purpose of the register information is:

Identification of the customer

Management, maintenance, and development of customer relationships

Necessary contact related to the service

Targeting communication and marketing, as well as managing campaign and contact history.

Storage of data and register protection:

Information is stored for the duration of the customer relationship and deleted if the customer discontinues using the service. In addition to the register holder, the administrator of the eOmistaja.fi site processes the customer register information. Customer data provided online and the resulting electronic register are protected by SSL encryption. The use of the register requires a personal password granted by the administrator and is monitored.

The customer register includes the following information about all service users:

Last name and First name

Email address

Phone number

The user has the right to prohibit:

Sending the eOmistaja.fi site newsletter via email to the contact information provided by the customer.

Disclosure of customer information for direct marketing of the company's services and products.

Checking information:

By registering their user profile, the customer accepts the storage of their information in the customer register. The user has the right to check the information concerning themselves and request the correction of incorrect information by sending a written request to the register holder at info@eomistaja.fi.

Changes to the Privacy Statement:

We reserve the right to change this privacy statement without separate notice. We recommend regularly reviewing the privacy statement.

Delivery Terms

COMPANY Goods Network Oy (later referred to as the online store) sells products to private individuals in Finland. We reserve the right to change delivery terms and prices. The prices of the products include value-added tax.

Contact Information for the Online Store

Email: info@eomistaja.fi

Phone: 045 783 17820

Postal Address: Vierumäentie 6, 01450 Vantaa

Ordering

The products to be ordered are selected on the website by adding them to the shopping cart. The order is sent by paying the contents of the shopping cart through the online store's checkout. By placing an order, you accept these delivery terms, product prices, and shipping costs. If an email address is provided at the time of the order, an order confirmation will be sent by email. The order confirmation includes the ordered products and the price.

Payment

The payment intermediary for the online store is Paytrail, registered in the Financial Supervisory Authority's maintained payment institution register. Payment is made through the Paytrail online service. Payment is secure, as all payment transaction information is transmitted using encrypted connections so that no external party can see payment transaction information.

Payment Service Provider

Paytrail Oyj (2122839-7) acts as the implementer of the payment intermediary service and payment service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the payee on the bank statement or credit card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In case of complaints, please contact the product supplier first.

Paytrail Oyj

Business ID: 2122839-7

Innova 2

Lutakonaukio 7

40100 Jyväskylä

www.paytrail.com

The purchase is made between the online store's customer and the online store. The online store is responsible for all obligations related to the purchase.

Payment Methods

Through Paytrail service, you can pay with online banking credentials, wallet, credit/debit cards, invoice, or installment. Available payment methods include: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Pivo, Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard cards, as well as Jousto and Enterpay Invoice for Business.

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the application settings. Payments with MobilePay wallet are charged to the connected payment card. If charging from the payment card fails, paying with MobilePay wallet is not possible in the online store.

Delivery

Orders are shipped on weekdays. The delivery time for products in stock is usually 3-5 business days. If the products to be delivered are custom order items, the delivery time is usually 1-3 weeks. Delivery costs are determined by the chosen delivery method, possible additional services, the weight, and size of the order. You can see the delivery costs in the online store's checkout before finally accepting the order.

If a product is lost or damaged during delivery, this must be reported immediately, but no later than within 14 days to the online store. Damaged packages in delivery must be reported immediately to the company responsible for the delivery.

Returns

The online store's customer has a 14-day right of exchange and return under the Consumer Protection Act. The customer has the right to exchange or return some or all of the ordered products. The products to be returned or exchanged must be in the original packaging and in saleable condition. The customer is responsible for the shipping costs of the return unless the product is faulty. If you want to return or exchange products, please contact the online store first at info@eomistaja.fi and ask for return instructions. Please include the order number, your name, and contact information in the return.

Cancellation of the Order, Liability for Defects, and Complaints

Before delivery, the order can be canceled by written notice via email.

The online store has statutory liability for defects in the sold products. In case of complaints, please contact our customer service. The consumer has the right to bring any possible disputes to the Consumer Disputes Board for resolution